Dementia Care Home

Burlington Nursing Home

109-111 Victoria Drive, Bognor Regis, Sussex, PO21 2DZ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2021-08-25

Save Burlington Nursing Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how staff adapt to each person's changing needs. Whether a resident prefers quiet companionship or needs gentle encouragement with activities, the team finds ways to connect. They work closely with families and legal representatives, keeping everyone involved in care decisions and offering emotional support that extends beyond just the practical aspects of nursing.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2021-08-25

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the May 2025 inspection. This indicates that inspectors were satisfied with how risks to your parent were identified and managed, including medicines, staffing levels, and infection control. The home is a nursing home, meaning registered nurses are present to oversee clinical care. No specific observations about falls management, medicines systems, or night staffing numbers are included in the published report text. The previous Requires Improvement rating means safety was a concern in the past, so it is worth asking what changed.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the May 2025 inspection. This covers whether staff have the right training, whether care plans reflect your parent's individual needs, and whether the home manages nutrition, hydration, and healthcare access well. The home lists dementia as a specialism, which implies some level of dementia-specific training and care planning. No detail about what that training covers, how care plans are written or reviewed, or how GP and specialist access is arranged is included in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the May 2025 inspection. This is the domain that most directly reflects whether staff treat your parent with warmth, respect, and genuine attention. A Good rating here indicates inspectors were satisfied that dignity and privacy were upheld and that staff interactions were positive. However, the published report includes no direct observations of staff behaviour, no quotes from residents or relatives, and no descriptions of specific caring moments.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the May 2025 inspection. This domain covers whether your parent would have a life here: meaningful activities, individual engagement, and care that responds to changing needs including end of life. The home lists dementia as a specialism, which suggests some tailoring of activities and routines. No specific activities are described, no information about one-to-one engagement is provided, and no reference to end-of-life planning is made in the published text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the May 2025 inspection. The home has a named Registered Manager, Mrs Anna Whiteside, and a Nominated Individual, Mrs Nimisha Rojimon. This leadership structure is a positive indicator and suggests clear accountability. The home previously held a Requires Improvement rating, which means leadership has overseen a recovery. No detail about how staff are supported, how complaints are handled, or how the home learns from incidents is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Burlington provides specialist nursing care for adults over 65, with particular expertise in dementia support. They also care for younger adults under 65 who need nursing support. The team demonstrates real understanding of different dementia presentations, including vascular dementia following strokes. They adapt their approach as conditions progress, maintaining patience and gentleness even with the most complex care needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Burlington Nursing Home scored 74 out of 100. All five inspection domains were rated Good at the most recent assessment in May 2025, which is a positive recovery from a previous Requires Improvement rating, though the published report contains limited specific detail to confirm the depth of that improvement.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how staff adapt to each person's changing needs. Whether a resident prefers quiet companionship or needs gentle encouragement with activities, the team finds ways to connect. They work closely with families and legal representatives, keeping everyone involved in care decisions and offering emotional support that extends beyond just the practical aspects of nursing.

Lens 02

What inspectors have recorded

Staff show particular skill in responding to the complex presentations that come with advanced dementia. Their approach combines professional nursing care with genuine emotional attentiveness, especially during end-of-life care where they ensure residents feel calm and families feel included.

Lens 03

How it sits against good practice

For families navigating the later stages of dementia or seeking end-of-life care, Burlington offers something precious — a team that truly sees the person behind the condition.

DCC Recommendation

Worth a visit

Burlington Nursing Home, at 109-111 Victoria Drive in Bognor Regis, was assessed in May 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful recovery from a previous Requires Improvement rating and suggests the leadership team, headed by Registered Manager Mrs Anna Whiteside, has addressed earlier concerns. The home is registered for 40 beds and holds a specialism in dementia care alongside nursing provision for both older and younger adults. The main uncertainty here is practical rather than concerning: the published inspection summary is brief and provides very little specific detail about what inspectors actually observed. There are no quotes from your parent's potential neighbours, no descriptions of staff interactions, and no information about night staffing ratios, agency use, or dementia-specific activities. The Good rating is a solid starting point, but you should visit in person, ideally at a mealtime or late afternoon, and ask directly about permanent staffing numbers on the dementia unit after 8pm, how often care plans are reviewed with families, and what the home does for residents who cannot join group activities.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Burlington Nursing Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Burlington Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Burlington Nursing Home says about itself

Where dementia care meets genuine compassion in final chapters

Burlington Nursing Home – Your Trusted nursing home

When families face the heartbreak of advanced dementia or end-of-life care, Burlington Nursing Home in Bognor Regis becomes a place where dignity matters deeply. The care team here understands that every resident's journey is unique, whether they're living with vascular dementia after a stroke or entering their final weeks. Families describe feeling genuinely supported through some of life's most difficult moments.

Care & specialisms

Who they care for

    Burlington provides specialist nursing care for adults over 65, with particular expertise in dementia support. They also care for younger adults under 65 who need nursing support.

    How they describe their dementia care

    The team demonstrates real understanding of different dementia presentations, including vascular dementia following strokes. They adapt their approach as conditions progress, maintaining patience and gentleness even with the most complex care needs.

    “For families navigating the later stages of dementia or seeking end-of-life care, Burlington offers something precious — a team that truly sees the person behind the condition.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept